Sonu Batra

Head - Digital Channels Technology & Solutions

RBL Bank · Full-time

Leading a high-performing, innovative, diverse engineering team driving the digital roadmap of the bank across Mobile Banking, Internet Banking, RBLwebsite and accelerated channel platforms such as WhatsApp, Chatbot, SMS Banking. Accountable for end-to-end technology delivery, business stakeholder management, vendor alignment, and governance—ensuring seamless execution from solution design to delivery and support. Our focus spans across BAU, FinTech, and RegTech initiatives as well as transformative, out-of-the-box digital experiences across front-to-back journeys for both retail and corporate clients. Spearheading the development of native and future-ready technologies while building in-house capabilities to ensure scalability, sustainability, and agility. Driving a cultural shift from traditional waterfall approaches to an iterative, agile delivery mindset—enabling faster releases, deeper collaboration, and continuous innovation across all digital channels. Key Achievement: Unification of Mobile apps - MoBank & MyCard into MyBank and Launch of MyBank into Market place as One Banking App - this was one of the most brave project of technology transformation infused functional and customer experience with engineering excellence

VP | Technology Delivery

Citi · Full-time

Tech leader specializing in delivery, governance, and simplification for Citi Private Bank’s global onboarding platforms. Delivered scalable, secure solutions focused on vulnerability management, tech upgrades, and safety & soundness. Led end-to-end process re-engineering to automate and strengthen account opening journeys. Drove Agile transformation with a 13-member change team, achieving 30% YoY headcount growth and embedding an iterative, solutions-focused culture across delivery, governance, and vendor management.

P5 | Associate Director | ABSA Operations

LTI - Larsen & Toubro Infotech · Full-time

Led Client Engagement and Delivery Operations for ABSA, South Africa’s largest bank. Automated the Procure-to-Pay process and implemented FooMatic to enhance efficiency and governance. Managed operations across Africa and EU business units, keeping a strong eye on the revenue margins and targets enabling one of the largest transformation programs — Barclays Bank’s strategic exit from Africa.

AVP | GTIS Infra - Head of PMO function

Barclays · Full-time

Established the India PMO Office for Infrastructure Services Risk & Compliance at Barclays Technology Centre India. Streamlined resourcing and onboarding processes while driving automation and standardization initiatives to strengthen governance and operational efficiency.

Senior Manager WF2.O ANZ - Agile Transformation

Capgemini · Full-time

Led Workforce Transformation for ANZ Bank’s Scaled Agile “New Ways of Working” journey — reskilling the Testing Centre of Excellence into agile delivery pods to enable adaptive, cross-functional capability. Established and led a 20-member team on Backbase to deliver a Proof of Concept, simplifying architecture and accelerating digital capability development.

Onsite Project Manager | Bank of Ireland

Capgemini · Full-time

Sogeti – Set up the Capgemini–Sogeti entity in partnership with local leadership, reporting directly to the CEO. Established foundational delivery and governance structures to enable scalable operations. Bank of Ireland – Served as Billable Client PO/PMO for the Core Banking Transformation on the Temenos platform. Delivered within strict regulatory timelines by standing up 30 agile pods in just 3 months, ensuring scaled agile delivery readiness and end-to-end program governance.