Shalu Sabherwal
Group Executive Vice President -Private Banking
About
Leader in Retail banking with 20 years of experience at HDFC Bank, Deutsche Bank & Kotak Mahindra Bank. Led Pan-India teams for driving revenues – new acquisitions & cross sales through digital, phygital and on ground teams at branch banking. Expertise in understanding the retail customer persona, its needs and engineering teams to generate revenue streams across different products - liabilities, assets & investments.
Experience
Group Executive Vice President and Vertical Head Digital Transformation Spectrum Banking
YES BANK · Full-time
Spectrum Banking
Senior Vice President & Head - Outbound Contact Centre (OCC)
National Leadership role for the revenue generation by cross-selling liabilities, assets, investment & third-party products through digital journeys P&L responsibility of OCC
Senior Vice President & National Customer Engagement Manager, Channel Head
National Leadership role to enhance value with existing customers based on digital marketing strategies & consumer analytics. Leading the “Phygital” implementation of customer acquisition and cross sell through a PAN India team of Regional Customer Engagement Managers (RCEM) and Regional officers customer Engagement (ROCE) Aggressively drive growth of the book across all products & geographies through VRM & ROCE(Phygital team)
Vice President & National Channel Manager, Customer Value Management
National leadership role to enhance value with existing customers based on Digital marketing strategies & Customer analytics Lead & ensure pan-India implementation of analytics driven business growth Manage a team of Regional Customer Value managers Develop matrix to manage & ensure the profitability of the channel Build & run regional campaigns regularly to increase the business value from existing relationships
BUSINESS BANKING RELATIONSHIP MANAGER
Managing & enhancing the value of Business accounts Selling trade & forex products Cross selling third-party products to the promoters of the Business accounts Single highest revenue contribution Awarded the best BBRM across the country in 2006-07
Relationship manager
Primary role included building, growing, managing, and servicing HNIs Single direct contact for an HNI portfolio Understanding & advising HNIs on their investment requirements Awarded No. 1 performer across India as an RM
Personal Banker
Responsible for the entire operations of retaining, servicing and enhancing of existing customer relationships Sales of investment products like Mutual funds & Insurance Maintaining, servicing and cross selling to a portfolio of profitable customers
Education
More agents at YES BANK
GAVIN PEREIRA
Zonal Head West at YES Bank,Trade Finance and customer Service
Muruganandam Mudaliar ( Murugan)
Digital Transformation| Customer Journey | SFDC and CRM Implementation | Program Lead | Tech Solution | Data Warehouse | Data Lake | Business Intelligence | Process Reengineering and Excellence |Agile Delivery
parag rane
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Manoj Veeramani
Head - Sales & Marketing, Sleek International Pvt. Ltd. components business (subsidiary of Asian Paints Ltd) & Head - Marketing Bath Division, General Manager - Home Improvement at Asian Paints