Sanket D.

Head Partner technology, Solutions and Enterprise architecture

Tata AIA Life Insurance · Full-time

At Tata AIA, I lead the partner technology, solutions, and enterprise architecture, focused on building a modern, agile, and scalable architecture that powers customer-centric insurance experiences. We have transitioned to a cloud-first, API-led, and AI-augmented ecosystem to accelerate innovation, reduce friction, and enhance operational agility. Our strategy balances micro services-based hybrid cloud flexibility with compliance, cost governance, and vendor risk mitigation Key achievements: 1. Redefined customer experience and sales journey for over 100K+ internal and partner employees with OCR, e-KYC, voice bots, and smart AI document processing, resulting in 3X faster issuance and 50% improvement in first-time right. 2. Launch of industry's first in-house distribution super app, enabling all the distribution-led transactions across all Banca, Broca, Proprietary, and emerging channels 3. Led the system rationalization program with a defined technology architecture vision. Impact system rationalization by 80% 4. Designed industry-first 3-click journeys for pre-approved campaign-based customers 5. Implemented innovative Gen-AI-based pre-screening bot in 11 (identity, liveliness, and speech-to-text) languages with a 90% success rate in 60K+ interactions. As we prepare for the next wave of innovation, we are focused on building responsible, explainable, and human-centric AI, expanding its use in recruitment, training, sales enablement, and operations.

Vice President Strategic Initiatives for TDA (Technology, Digital and Analytics)

Tata AIA Life Insurance · Full-time

Head : Business Transformation & Strategy

Volkswagen Financial Services

Key Work Areas: • Initiated and implemented revised Retail and Insurance Business strategy for VWFS India in 2020 • Mentored project team of 50+ people in critical organizational projects • Investment (Mergers and Acquisition) in Fintech of $ 13 MN • Managed yearly budget of more than $ 1.3 MN per year with organization wide resources in multiple largescale projects

Chief Manager: Business Transformation and Chief Strategy Officer

Volkswagen Financial Services

Responsible for leading multiple projects and ensuring successful project delivery

Chief Manager : Head Sales Planning and Steering

Volkswagen Financial Services

• Steered the setting up function and operationalization of function in May 2016 • Successfully conceptualized and implemented dealer pay out elements at PAN India level • Achieved increase in Insurance business penetration by 15% and retail business penetration by 4%

Board Member (Investor Director)

Kuwy Digital Lender · Full-time

Volkswagen Finance Pvt. Ltd. (VWFPL) India entered into a strategic alliance with Kuwy Technology Service Pvt Ltd. by picking up a 25% equity stake in the latter, and my role is of Investor Director in Kuwy. The role was to oversee and steer company to meet the defined common objectives. During my tenure, KUWY scaled new heights in business and financial performance (300% growth in volumes and revenues, equivalent growth in acquisition channels, 100% growth in employee strength), 2 rounds of investment, 2 critical projects and now is well positioned to take a big LEAP in journey of automotive fintech financing space.

Senior Project Manager (through Nihilent)

Standard Bank Group

Handled and delivered various projects at Standard Bank in role of Senior Project Manager and Business Consultant. Few critical projects were: Implementation of automated credit application scoring application in four African countries (Uganda, Botwsawa, Zambia and Namibia). Handled Core Banking Transformation project at Standard Bank, I and my team, were responsible for delivering the target state conceptual designs and processes based on Banks’ vision and strategy.

Senior Consultant

Nihilent Technologies Inc

Involved in transformation project of auto-ancillary manufacturing firm. This project involved strategy development and implementation in areas of people and processes so as to assist in achieving company's growth and profitability targets. Awarded the ‘Associate of the Year’ in Nihilent for delivering this project