Mitesh Shah

Banking Technology Leader, Ex-EY | Ex - Kotak Bank | Ex - Billdesk

Mumbai, Maharashtra, India·EY
6,434 connections
Digital BankingDigital StrategyPaymentsCore BankingMobile Banking
LinkedIn

About

I am a forward-thinking technology executive with over 34 years of experience leading enterprise IT strategy, digital transformation, and platform modernization across banking, financial services, and consulting. My passion lies in leveraging technology to simplify banking, enhance customer experiences, and drive operational excellence. I bring a unique blend of deep domain expertise, technical leadership, and CXO-level engagement, helping organizations bridge the gap between IT execution and business value. As President – Head of Digital IT & Innovation at Kotak Mahindra Bank, I was a core part of the leadership team, driving transformational initiatives like Kotak 811, Video KYC, Enterprise Payment Hub, and AI-based Robo Advisory Platforms. I led a team of professionals, delivering large-scale programs across Retail, Corporate, and Wealth Banking. Following my tenure in banking, I served as Partner – Technology Consulting at EY, where I advised clients on CIO strategy, core platform modernization, and cloud-native digital ecosystems. 🧩 Core Leadership Strengths: • IT & Digital Strategy Development • Technology Transformation & Modernization • Core Banking & Payments Innovation • Enterprise Architecture & Cloud (AWS, ROSA, EKS) • Data-Driven Decision Making & Governance • Cybersecurity, IAM & Regulatory Compliance • IT Budgeting, Cost Optimization & Risk Management • Agile, DevOps & Scalable Product Delivery • Vendor Management & Strategic Partnerships • Team Building, Mentoring & Change Leadership • M&A Technology Integration • Board & CXO Stakeholder Engagement 🚀 Key Milestones: • Led seamless IT integration during the ING Vysya – Kotak merger • Spearheaded adoption of Cloud & Microservices across key platforms • Built scalable systems for UPI, IMPS, RTGS, AEPS, and enterprise digital channels • Championed initiatives in Cybersecurity, IAM, and Regulatory Tech Enablement I am always looking to collaborate on opportunities that combine innovation, strategy, and technology leadership to shape the future of financial services.

Experience

E

Partner/Principal - FS Technology Consulting

EY · Full-time

Oct 2023 - Mar 2025 · 1 yr 6 mos·Mumbai, Maharashtra, India

•Led digital transformation initiatives for large enterprises. •Developed long-term IT roadmaps aligned with digital business objectives.

B

Head of Information Technology

BillDesk · Full-time

Jan 2023 - Sep 2023 · 9 mos·Mumbai, Maharashtra, India

- Oversaw enterprise IT strategy, cybersecurity, and digital platform architecture.

K

President - Digital IT

Kotak Mahindra Bank

Apr 2021 - Jan 2023 · 1 yr 10 mos·Mumbai, Maharashtra, India
K

Sr. Executive Vice President

Kotak Mahindra Bank

Apr 2018 - Mar 2021 · 3 yrs·Mumbai, Maharashtra, India
K

Executive Vice President

Kotak Mahindra Bank

Apr 2015 - Apr 2018 · 3 yrs 1 mo·Mumbai

- Heading Digital Initiatives and Innovations, Payments & Core Banking - Head & Relationship Manager for Consumer Banking, Wholesale Banking , Wealth Management - Digital Strategy & transformation across the bank.

S

Software Engineer

Software Workshop · Full-time

May 1991 - Nov 1992 · 1 yr 7 mos·Mumbai, Maharashtra, India

Education

N

Narsee Monjee College of Commerce and Economics

Bachelor of Commerce (B.Com.)

1986 - 1991

Mitesh Shah — Banking Technology Leader, Ex-EY | Ex - Kotak Bank | Ex - Billdesk | HeyAgent