Mahesh

Head IT Applications & Information Management (Data Officer) at SBI General Insurance

Digital TransformationData GovernanceSolution ArchitectureInsurance Domain ExpertiseAI/ML IntegrationProject Management

About

I am Mahesh, currently serving as the Head of IT Applications and Data Officer at SBI General Insurance. My career has been defined by a long-standing commitment to digital transformation within the insurance and banking sectors, spanning over two decades. From my early days as a programmer to my current leadership role, I have focused on architecting solutions that streamline complex processes—such as reducing claims settlement times and automating credit evaluations. I am deeply passionate about the intersection of AI, machine learning, and financial services, and how these technologies can drive smarter, data-backed decision-making. I enjoy connecting with fellow professionals who are navigating the challenges of IT delivery, data governance, and large-scale digital evolution. I am always open to discussing how we can leverage technology to solve real-world business problems and am currently looking to expand my professional network within the industry.

Networking

What I can offer

›Expertise in insurance IT infrastructure
›Guidance on digital transformation and data governance
›Insights into automating complex financial workflows

Looking for

›expanding my professional network
›exploring mutual opportunities in insurance and banking technology

Best fit for

Insurance technology professionalsData science practitionersFinancial services leaders

Current Interests

Digital transformation in insuranceData-driven decision-makingBusiness process automationAI/ML in financial services

Background

Career

Started as Senior Programmer at Net2Life, moved to Project Leader at Zenith InfoTech, Senior Project Manager at TATA AIG, and currently Head IT Applications at SBI General Insurance.

Education

Advance Management Program, IIM Indore (2025); Post Graduate Program in Data Science and Business Analytics (AI, Machine Learning), University of Texas at Austin (2021–2022).

Achievements

›Managed core insurance applications for over 120 products at SBI General Insurance
›Reduced claims settlement TAT to 4–7 days at TATA AIG
›Architected and deployed i-Banker internet banking platform
›Automated credit evaluation workflows to eliminate manual bias