Kamal Jagasia

Senior Vice President Of Technology

IDFC FIRST Bank · Full-time

■Earned a fast-track promotion to Senior Vice President FY 18-19. ■Bagged COO- Process Excellence award for leadership and individual contribution for FY 17 - 18. ■ Owned the retail asset technology covering RTB (Production Management) and CTB (Change Management) ■ Automated reports using the available SAS platforms and turned them into tools of business intelligence and thereby pushed up the data analytics quotient, at the same time taking the load off the core banking engine for reporting ■ Accountable for production and projects for consumer bank - assets (HL, PL, LAP & Digital PL) ■ Saved INR 10 million in one year through in-house development, efficient customization, and vendor negotiations ■ Leveraged expertise in Liabilities, Retail & Wholesale Assets, Rural Banking, Micro Finance & Financial Inclusion, Risk Mitigation, Payment Solutions, Credit Decisioning, B2B & B2C lines, and Fraud Control business, to ensure customer delight ■Successfully managed TCS Bancs, R Systems, INDUS, Novopay, FinnOne, FICO-Rule Engine, Highmark-Bureau Connector, and Hunter Fraud solutions. ■ Currently, setting up the BTO (Business Technology Operations) function for retail assets across elements and applications owning a suite of 20+ applications.

Special Projects: Kotak and ING Bank merger integration team: Consumer Bank

Kotak Mahindra Bank

■ Managed the functional part in the migration of ING Core banking software to Finacle and handled cross-organizational process evaluation and assimilation across the retail bank liabilities ■ Implemented 'until system migration' process across the branches which resulted in saving INR ~2.5 crores with zero frauds, leakages, and incident reporting ■ Conducted multiple nation-wide training sessions that included software sessions, back office processes, cultural compatibility for successful post-merger integration.

National Product Manager: Currency Chest & Home Banking.

Kotak Mahindra Bank

■ Launched currency chest business as an Industry first of running as a profit center, and successfully decreased incremental insurance cost of the additional chests with the industry-first floating insurance policy for the bank. Saved INR 1.4 cr. in the immediate FY and Continual incremental savings YoY ■ Automated entire vendor billing process for home banking which resulted in reduced cost and zero leaks in vendor payments with a bottom-line impact of ~30 lacs in the first year.

National Product Manager: Capital Market Funding Products

Kotak Mahindra Bank

■ Managed complete product design, Go-to-Market strategy, internal linkages and transformation and successfully launched the business in the record time of 4 months ■ Surpassed the business target by 160% in the first year, and managed business PAN India ■ Created and implemented incentive and credit structure across business verticals ■ Designed and steered contest to ensure channel mindshare to product and business output

Manager: Business Process

Yes Bank · Full-time

■ Headed bank's RL core processes, designed processes and procedures to ensure customer delight while adhering to the KYC and AML ■ Notably strengthened the bank’s processes & amp; ensured KYC and AML adherence.

Manager - Branch Banking

Kotak Mahindra Bank · Full-time

■ Managed retail liabilities branch banking servicing HNI customers ■ Provided on-the-job and classroom training to recruits of sales/service and front office staff ■ 'Cherry Picked' to energize the business launch of 5 new branches ■ Selected to manage the first 2 IPO's financed by the bank

Dy. Manager - Relationship Manager

Axis Bank · Full-time

■ Proactively managed HNI acquisition and service, cross-selling of investment products and participated in designing 'Priority Banking' proposition